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How to Resolve the Error “Exchange Server is Unavailable”?

How to Resolve the Error "Exchange Server is Unavailable"?


We all know that Outlook is the most preferred and widely used email client by business organizations. It has various security features. It allows the user to manage their emails very easily by configuring more than one account in it.


MS Outlook uses two type of storage files – OST and PST. OST file is created when you work in offline mode in Outlook or we can say you are not connected with Exchange Server. PST is created when we are connected with Exchange Server or we are in an Online mode.


Sometimes, the server is unavailable due to many reasons and you will get a message ‘’Exchange Server is unavailable”.


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Reasons behind the error “Exchange Server is unavailable”

  • Network connectivity issue
  • Incorrect setup of Outlook
  • Outlook account not set up properly
  • Low internet connection

How to resolve or fix this error?

To resolve this error, first, you need to follow the given below tricks –

  • Check Outlook files
  • Remove unwanted applications
  • Automated solution

  • Check Outlook files – If you have set your Outlook in read-only mode, it shows an error while connecting to the server. Make sure your files are not set in read-only


For this, go to the location of OST file.


Go to File > Account Settings > Again Account Settings > Data Files > Open file location. Go to Properties of your OST file and uncheck Read the only mode if it is checked there.

  • Removal of unwanted applications – Sometimes, anti-virus creates some issues in Outlook and generates various types of error. You can resolve this error by running Outlook in safe mode.

Professional application – If both the above methods do not work for you, you can simply use GainTools convert OST to PST application.This will recover your Outlook OST file and make them accessible by their conversion into PST format. This is the reliable solution to make your OST files accessible. This simply takes a few steps to complete the task. The simple user-friendly interface of the tool accomplishes the task without any data loss.